Before sending the ticket, pay attention to the following:
- Response time is 1 to 12 hours
- Strictly avoid sending duplicate tickets
- Choose a new ticket with a relevant title for each topic
- Describe your problem in full and attach a screenshot
- For technical problems, enter your server access in the Server Information section
Frequently Asked Questions:
- Follow your email carefully to get information
- Check emails in junk or trash box
- If your site is blocked, go to abuse
- When will the technical support ticket open, click here
